Terms of service

Last updated: November 2025

These Terms of Use (“Terms”) govern your access to and use of The Sewing Hive website. By using our website or placing an order, you agree to these Terms. If you do not agree, please stop using the site.

 

1. About Us

The Sewing Hive
Church Street, Uttoxeter, ST14 8AG

Email: info@sewinghive.co.uk

 

2. Website Use

You agree to use this website for lawful purposes only. You must not:

  • Attempt to gain unauthorised access to the site or its servers

  • Use the site to transmit harmful or malicious code

  • Copy or scrape content, images or product information for commercial use without permission

We may suspend or block access if we believe misuse has occurred.

 

3. Product Information

We make every effort to ensure product descriptions, images, and pricing are accurate.

However:

  • Colours may vary due to monitor settings

  • Measurements may vary slightly

  • Product availability is subject to change

If we discover an error in pricing or product details after you place an order, we reserve the right to correct it. You will be offered the option to proceed or receive a full refund.

 

4. Orders & Payment

An order is accepted once payment has been successfully processed.

We may cancel an order if:

  • A pricing or stock error is identified

  • Fraud or suspicious activity is suspected

  • There is an issue with your payment or address information

All payments are processed securely through third-party payment providers. We do not store card details.

 

5. Shipping

Shipping information including methods, areas served, dispatch times, and liability limitations are set out in our Shipping Policy.


By placing an order, you acknowledge and accept these terms.

 

6. Returns & Refunds

Our Returns & Refunds Policy outlines your rights and our procedures regarding returns, faults, and refunds.


By purchasing from us, you agree to follow the process detailed in that policy.

 

7. Intellectual Property

All content on this website, including images, logos, graphics, text, and product listings, is the property of The Sewing Hive unless otherwise stated.

You may not:

  • Copy or reproduce content

  • Distribute or republish content

  • Use our images for commercial purposes

without prior written permission.

 

8. Limitations of Liability

To the fullest extent permitted by law, The Sewing Hive is not liable for:

  • Losses resulting from your use or inability to use the website

  • Losses caused by incorrect address information supplied by the customer

  • Loss, theft, or damage to parcels after delivery

  • Indirect, incidental, or consequential losses

This does not affect your statutory rights under UK consumer law.

 

9. User Accounts (if applicable)

If you create an account:

  • You are responsible for keeping your login details secure

  • You must notify us immediately of any unauthorised access

  • We may suspend or close accounts that breach our Terms

 

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, practices, or policies of these external sites.

 

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the website means you accept the updated Terms.

 

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.